Privacy notice

Rosalie & Donell data protection document languages :

Rosalie and Donell is committed to protecting the privacy of its customers. Please take the time to review this notice, which explains what information we collect about you, how we use it, and your rights. Elite Concept Kft. (“[Rosalie and Donell]”, “we” or “us”) is the data controller of the personal data collected in connection with “www.rosaliedonell.com” and any related programs. (hereinafter "website").

What personal data do we collect about you?

We collect personal data from you when you provide it to us directly and using the Website. This information may include:

  • Information you provided on our site during use (e.g. name, address, gender, product reviews and any other information you provide in your user profile);
  • Transaction and billing data if you purchase from us using our website (for example, credit / debit card data and shipping data);
  • A record of your interactions with us (for example, if you contact our customer service, interact with us on social media);
  • Information you provide to us when you participate in a game or survey;
  • Using automatically collected data, cookies and other tracking technologies (such as what pages you have viewed and whether you have clicked on a link in our email message). In addition, we may collect information about the device from which you view our site; and
  • Other information required by the website, such as accessing your location, if you provide consent.


If you shop in one of our stores, we may compare the above data with the information provided in the store (e.g. if you made a purchase or joined an email list in our store).

What do we use this personal data for?


Depending on how you use our website, your interactions with us and the rights you have granted us, we will use your personal data for the following purposes:


  • Fulfilling your order and maintaining your online account
  • Handling and answering any questions directed to our customer service team
  • Site personalization so that we can show you content that we believe is of most interest to you based on your purchase history and browsing activity
  • Development, maintenance and supervision of the use of the website
  • Market research e.g. we may contact you to review some rooms
  • To send messages with marketing content and to show targeted ads, if you have agreed or we have otherwise received permission to do so.
  • For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
  • Compliance with our legal and regulatory obligations

When processing personal data, we rely on the following points of the Data Protection Act:


  • Because the processing is necessary for us to enter into a contract with you or to take steps prior to entering into a contract (for example, if you have purchased from us, we use your personal data to process your payment and fulfill your order).
  • Because we have received consent from you (for example, when you contact us about a question where you add optional information to your account profile, or when you have agreed to receive marketing content from us).
  • As it is our legitimate interest as an e-commerce provider to maintain and support your service, we are always striving to better understand our customers in order to provide the best products and customer experience. We use information about you in order to customize the appearance of our site to make it more interesting and relevant in terms of products, offers and appearance.

Marketing


We like to communicate with our customers, so depending on your marketing preferences, we may use your personal data to send marketing messages by email, phone or post. Some of these messages may be personalized based on your previous browsing or purchasing activity or other information we store.
If you no longer wish to receive marketing communications from us (or wish to receive them again!), you can change your preferences at any time by contacting us (details below), clicking the “unsubscribe” link at the bottom of any of our emails, or updating your preferences in your user account. If you opt out of our marketing messages, please note that we may send you service messages from time to time (such as order and delivery confirmations and information about your legal rights).

You may also see advertisements from our website on third party websites, including social media. These ads may be personalized using cookies (which track your web activity, allowing us to display ads to our customers who visit our website). If you see ads on social media, it may be because we have partnered with the social media network to serve ads to our customers or to users who match our customers' demographic profiles. In some cases, this may include sharing your email address with the social network. If you do not want to see personalized ads, you can change your cookie and privacy settings in your browser or on these third-party websites.

Who do we share this personal data with?


We share customer personal data with third parties under the following circumstances:

  • With other companies of our company group, if necessary for the operation of the website
  • With our suppliers and service providers working for us, e.g. with payment processors and suppliers
  • Professional and legal advisor
  • Fraud prevention and detection third parties.
  • With law enforcement or other government authorities, e.g. report fraud or respond to a lawful request
  • In the event that we sell one of our business assets, the personal data of our customers to the potential buyer. In this case, we will make all reasonable attempts to ensure that the buyer is obliged to comply with these data protection rules.
  • Otherwise, if we have your consent or are otherwise legally permitted to do so.



Storage and containment


We use service providers operating all over the world. As a result, your personal data may be processed in countries outside of Europe, including countries where you have less data protection rights against your data according to local laws. If we transfer personal data outside the European Economic Area, we will ensure that your data protection rights are protected by the necessary safeguards, in particular the clauses of your EU standard contract, in accordance with applicable law. Please contact us if you would like more information about these safeguards.
We will keep your personal data for as long as we need it for the purposes set out above, so this period depends on and changes from your interactions with us. For example, if you have made a purchase from us, we will keep a record of your purchases for as long as necessary for invoicing, taxation and warranty purposes. In addition, we may retain your communications to us (for example, you have complained about a product) for as long as is necessary to protect ourselves from legal claims. If we no longer need to keep the data, we will delete it. Please note that if you unsubscribe from our marketing communications, we will register your email address so that we do not send you emails in the future.

Safety


Our site ensures data encryption when you leave the site. This process involves converting data and information into code to prevent unauthorized access. Our site follows these processes and uses secure methods to protect all credit and debit card transactions. Encryption methods such as SSL are used to protect customer data when their data is sent to or from our site via a secure communication channel.
While we do our best to ensure the protection of your personal information on our site, we cannot guarantee the security and integrity of any information provided on our site.

Children


Our website is not intended for an intended audience and is not suitable for children under 18 years of age. We do not knowingly collect personal data from children under the age of 18.

Cookies


Our websites use cookies and similar technologies to provide certain functions of the website, to understand and measure its performance, and to display targeted advertisements. Please see the CookiePolicy here for more information on what cookies we use and how you can change your cookie settings.


Your rights

You have certain rights in relation to your personal data, including the right to access and correct your personal data and, under certain circumstances, to have your personal data transferred to another entity in a commonly used format. You have the right to object to the use of your personal data for certain purposes, including marketing. For more details on how to opt out of marketing, see the “Marketing” section above. Furthermore, you have the right to request the deletion of your personal data; if our purposes for processing your personal data have ended; if you object to the processing of your personal data based on legitimate interests and we do not have a compelling legal basis to continue processing your personal data; and where our processing was based on your withdrawn consent. We comply with all requests that are made in accordance with the law to exercise your rights. However, please note that there may be many barriers to these rights and there may be circumstances where we cannot comply with your request. If you would like to make any request regarding your personal data, or if you have any questions or concerns about your personal data, please contact us at the contact details below. You are also entitled to contact the local supervisory authority in matters of data protection.

Contact


If you have any questions about any area of ​​our privacy policy, please contact us using the options below:
Phone number: +36 20 340 0335

Email: info@rosaliedonell.com 

Elite Concept Kft.
Address: 2724, Újlengyel, Nyári Pál utca 15.



Last update: [2023/03/15]