Informations

On this page, we have collected some common questions that our customers ask us.
If you have any further questions, feel free to contact us at the following e-mail address: info@rosalieanddonell.com !

FREQUENTLY ASKED QUESTIONS

You can return the product without reason within 14 days of purchase, even if it is completely flawless! If you simply do not like the purchased product, you are entitled to return it and request a refund of the purchase price. If possible, please return the product in its original, undamaged packaging

What is a guarantee, commonly known as a guarantee? In everyday life, it is synonymous with guarantee, but while guarantee is not a legal term, warranty is.

As of January 1, 2021, a band warranty came into effect (Government Decree 151/2003. (IX.22.))

What is a band warranty?

The band warranty introduced from 2021 means that the mandatory warranty period for many products depends on the price.

So, for products under 100,000 forints, 1 year is required, for products worth 100,000-250,000 forints, at least 2 years, and for products more expensive than 250,000 forints, 3 years.

~ 3-5 working days

GLS home delivery

  • Credit card payment
  • Cash on delivery (cash or bank card upon receipt of goods)